Anyone
who loves trees should have reason to rejoice — implementation
of the Essentris clinical documentation and electronic medical-record
system throughout UCLA Healthcare means far fewer firs will
be felled in the name of record keeping.
With
the final “go-live” of Essentris at the Stewart
and Lynda Resnick Neuropsychiatric Hospital at UCLA in September,
the in-patient nursing units of all four UCLA Healthcare system
hospitals (UCLA Medical Center, Santa Monica-UCLA Medical
Center, Mattel Children’s Hospital at UCLA and NPH)
have been wired with the paperless charting and database-management
tool.
“My
experience with Essentris has been awesome,” says pediatric
nurse Christine A. Noblejas, RN. “It is very user friendly
and intuitive. I can’t imagine how we used to chart
and communicate with a multidisciplinary team before.”
While it may have been challenging for some staff who were
not computer savvy to adapt to Essentris, “overall I
think that most everyone would say it definitely is a great
improvement over the old paper system,” Noblejas says.
The Essentris
system completely automates, standardizes and streamlines
the patient-care documentation process for each hospital,
replacing manual charting and helping clinical staff to collect,
record, store and access patient data via computers at nursing
stations in each unit, as well as via wireless carts at patient
bedside. By eliminating the need for paper charting, the system’s
electronic health record — designed to adhere to HIPAA-compliant
patient-confidentiality regulations — helps to reduce
or avoid duplicate entries and errors and to improve patient
safety.
Implementation
of Essentris throughout the UCLA Healthcare system has been
ongoing for several years, says Ellen Pollack, R.N., who oversees
implementation of IT systems for the Department of Nursing.
It took that long to fully roll out the system because of
the time involved in training staff to use this tool.
Each
training class could accommodate only about 10 people, and
the training needed to be timed within two weeks of when the
system was due to go live in each unit. “We rolled out
one unit every three or four weeks,” Pollack says.
Once
the system was up and running, support was provided by Medical
Center Computer Services, as well as by “super users”
— nurses who were specially trained as in-house experts.
“I
am something of a computer person, but I was a bit overwhelmed
during the training,” recalls Jennifer Clark, an R.N.
in the pediatric intensive care unit at Mattel Children’s
Hospital. “But after a while, I was amazed at how easy
the transition was. On the day we went live, everyone was
charting with Essentris like they’d been doing it forever.”
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