Amy Wills Puzzles Out Transition Planning

"It’s like a big game of chess,” explains Amy Wills, RN, MS, as she describes the arduous and complex tasks necessary for her role as Director of Transition Planning at Santa Monica-UCLA Medical Center and Orthopaedic Hospital. These duties include managing the relocation of services, patients and highly sensitive equipment from the old to new facility, and the training and orienting of staff to the surroundings of the new Santa Monica-UCLA Medical Center and Orthopaedic Hospital.

As Director of Transition Planning, what main challenges do you face?
Completing the facility is a complicated and phased project where construction is occurring at a site next to the hospital and within existing hospital spaces. Therefore, I spend a great deal of time developing plans to mitigate construction impacts on existing hospital operations.  This entails a thorough understanding of when and where construction will occur and assessing whether noise, dust or fumes will require closing beds or relocating entire departments for weeks or months. This will be an on-going problem for the duration of the project. My ultimate responsibility is to provide leadership and technical guidance to department heads to assure that plans are sound, safe and well executed, on budget, and on time.

When is the anticipated move date?
In addition to a series of small moves, we have three major move dates scheduled for the near future:
may 12 – may 19, 2007: The new loading dock and levels A & B of the Southwest Wing will open, which include the lab, surgical pathology, and the emergency department.
july 28, 2007: The upper floors of the Southwest Wing and the remodeled second floor of Merle Norman Pavilion open. Moves include Labor and Delivery, the Perinatal Unit, NICU, a medical surgical unit, and the permanent location for surgical pathology.
december 2007: The Pre- and Post-Recovery Unit move to the third floor of the Southwest Wing.
late 2009: The new Central Wing, North Tower, and Orthopaedic Tower open. This will include new operating rooms, radiology suites, intensive care and medical surgical units, and most of the support spaces for the hospital.

What do you need to do to get this started?
The building needs to be finished, licensed and ready for occupancy.

What unique difficulties and challenges do you anticipate in preparation for the major moves?
My biggest concerns involve the competing resources between the Westwood and Santa Monica projects and the very short time frame we have to complete our fit-up tasks. In many cases, there is cross over of staff working on both projects from the medical center and campus departments. In addition, keeping up with signage requirements has been a huge task, especially after we renumbered the entire Merle Norman Pavilion. Upcoming challenges include outfitting and/or reconfiguring old nursing units to accommodate patients from Westwood.

Despite its complexities, do you enjoy your position?
To my delight, I assumed responsibility for the project two-and-one-half years ago and I continue to find it fascinating and rewarding. With so many components to this project, the cooperation from everyone — including people from the hospital, capital programs, UCMT, information technology, procurement and others — has been key to our success.

What past experiences have prepared you for this huge undertaking?
I have been extremely lucky to have experience with both the Westwood and Santa Monica replacement hospital projects. For over 10 years I worked on the Westwood project from its initial phase during the earthquake damage assessment through the replacement hospital’s design and construction. The opportunity to interact with the architects and hundreds of staff members and to participate in just about every aspect of a building project has been very exciting and rewarding.
My clinical experience as an inpatient nurse, as well as my outpatient managerial experience has helped me understand various aspects of the project from design to transition into the new hospital.

What are your hobbies when you’re not at work?
I enjoy friends, movies, theater, flea markets and spending time with my 15-year-old daughter on the soccer fields. In addition, I love puzzles and logic problems, which is why I find my current job so much fun.

 
 
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